The state of emergency has been lifted in Japan, but the international logistic hasn't improved much. Japan Post has suspended all shipments to more than 150 countries, FedEx shipments are suspended for all destinations, DHL has implemented a significant price surcharge and UPS increased prices for small packages. Long story short: most orders are shipped and delivered normally, but not everywhere and oversized packages are complicated to handle. Please refer to the table below to see if your order can ship and with which carrier/shipping method.

Despite those limitations, and thanks to our unparalleled logistic, we are maintaining a high turnover with dozens of orders shipped everyday. Our entire team is focused on logistic issues and customer support, entirely committed to deliver as many customers as possible with the most afforable shipping solution. We can assure you that the very large majority of shipped orders are delivered without any trouble and we would like to express our gratitude for your support in this difficult time.

  • Free shipping options can still be selected at checkout, however, if described as "SUSPENDED", your order will be prepared and packed, then put on hold until shipments reopen (probably July at the earliest) without further notice.
  • Emergency surcharges are additional fees that we may request for oversized packages after your order has been placed (no charge without your consent). We will not charge the emergency surcharge for orders above 30,000 YEN containing several weapons.
  • Orders put on hold as a result of your choice of a suspended shipping method as defined in the table below will be subject to a 2,000 YEN cancellation fee, should you want to cancel the order later on. (Except for custom made orders that are non cancellable, whatever the reason)
  • If your country is not on the list, please contact us prior to placing your order! Failure to do so might result in your order put on hold without further notice.
Shipping Cost & Method →

↓ Country ↓
Emergency Surcharge
In addition to the shipping upgrade fees charged at checkout (if applicable).
Small Packages
For packages under 2 kg and 60 cm in length.
Express Shipping
For packages above 2 kg and/or 60 cm.
Canada, Mexico, South Korea Products over 190 cm > 3,000 YEN
Now reopened!
+ 1 week delay (lead time of 2 to 4 weeks)
All packages ship as usual
with DHL & UPS
Delivery expected within a week.
France, United Kingdom, Germany Products over 118 cm > 1,000 YEN
Products over 190 cm > 3,000 YEN
Now reopened!
+ 1 week delay (lead time of 2 to 4 weeks)
United States All products: No surcharge Suspended until at least next July.
If selected at checkout, orders will be stored without prior notice.

A 1,500 YEN express shipping upgrade is available at checkout.
Italy, Netherlands, Spain, Guadeloupe Products over 118 cm > 1,000 YEN
Products over 190 cm > 3,000 YEN
Switzerland, Sweden, Finland, Norway, Denmark, Austria, Poland, Israel Products over 118 cm > 2,000 YEN
Products over 190 cm > 5,000 YEN
Australia, New Zealand, New Caledonia, Singapore, Belgium, Portugal, Vietnam, Hong Kong, Greece, Romania, Malaysia, Bulgaria Products over 118 cm > 2,000 YEN
Products over 190 cm > 5,000 YEN
Packages above 118 cm cannot ship
(Jo, Bo, Naginata...)
Russia, Reunion, French Guiana, Africa, South America, Russia All shipments suspended.
If you place an order, it will be stored at least until July.

Latest News & Discounts

  • Original Sashiko Face Masks | We made available a range of Sashiko masks that our Dogi workshops produces to compensate the drop in Dogi production
  • Coronavirus COVID-19 - Impact on international Shipping | For the latest information on shipping & delivery, please refer to the info box that we put in place on all products pages, category pages and shopping cart page.

Privacy Policy

Your Privacy Matters

At Seido, we are our first customers. We also very often buy online from major platforms and small websites as well, and as you are, we are annoyed by tons of spam/junk mails, unsolicited contacts from third parties, as well as other annoyances related to personal data leaks.
We are therefore very concerned about your privacy and how we handle your personal data and this is why we consider it as very important to provide you the following details about how exactly, your personal data are handled at Seido.

All personal information collected are and remain strictly confidential. We do not sell, rent, or otherwise provide personally identifiable information to third parties without your consent except where it is necessary to carry out your instructions (to process your payment information, for example) or as described in Section 4.

Section 1 - What do we collect?

When you purchase a product from our store, as part of the buying and selling process, we require you to provide personal information such as your name, physical and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system as well as your geographical location.

Email marketing: With your permission, we may send you emails about our store, new products and other updates. Opt-out links are provided at all time.

Section 2 - Consent

How do we get your consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to the collection and use of those informations for the specific purpose of the ordering process only.

If we were to ask for your personal information for any other reason such as marketing, we would either ask you directly for your expressed consent, or provide you with an opportunity to decline.

How to withdraw your consent?
If you change your mind after opting-in (contact, collection, use, or disclosure of your information), you may withdraw this consent at any time by contacting us through our contact form.

Section 3 - Disclosure

We may disclose your personal information if required to do so by law or if you violate our Terms of Service.

Section 4 - Shopify

Our store is hosted by Shopify Inc., which provides us with an online e-commerce platform that allows us to sell our products and services to you. Hence your data are stored in Shopify’s own data storage, databases, and general Shopify application. All your data are stored by Shopify on a secure server behind a firewall. Shopify is one of (if not "the") most secured shopping cart provider in the world, as described on their website.

Section 5 - Third-party services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Payment by credit card:
All bank card transactions are done via Stripe or PayPal. Seidoshop and Shopify never have access to your bank details and these are never transmitted to our servers.
PayPal is the global leader in online payment and payment security on the internet. You can find all the details about the processing of your data in the section "PayPal - Privacy Policy". Stripe is a fast growing super secured payment gateway. As paypal, Stripe does not store your credit card information (read Stripe's privacy policy)

Links:
Some of the links on our store may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at. Google Analytics retain only non-personal data on the page that you came from when you arrive on SeidoShop.com and on the pages that you visit while browsing our site.
This information help us to improve our site to provide you with a better browsing experience.
To opt out for all Google Analyics data collection, please refer to the Google documentation.

Facebook Pixel: SeidoShop uses "the Facebook Pixel" allowing to better know your navigation habits when browsing our site and allowing to properly target users on FB depending on their interactions with our content.
For more information on how your data are used by Facebook, and how to limit the collect of data, please consult directly Facebook documentations

Section 6 - Security

To protect your personal information, we take reasonable precautions and follow the industry's best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SeidoShop.com is entirely protected by a best in class SSL certificate (which is visible in the browser URL bar, all URLs starts with httpS). In the Budo equipment industry, SeidoShop is very likely the most secured website on the internet and the only one to offer a fully secured https protocol site wide.

The ordering process goes through three servers, the payment server to which we never have access, the Shopify secured server (high encrypting level) for checkout, and the Shopify hosting server for the whole site. Shopify servers are physically in the United States, and data on their servers are subject to the laws of the United States.

Section 7 - Cookies

SeidoShop uses the cookie technology. Cookies are very small text files we place on your browser to do various tasks related to the online user experience as well as for statistic data collection. Here is a list of cookies that we use. We have listed them here so that you can decide whether you want to opt-out of cookies or not.

  • _session_id: unique token that allows Shopify to store information about your session (referrer, landing page, etc).
  • _shopify_visit, no data withheld, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits
  • _shopify_uniq, no data withheld, expires at midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer.
  • cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
  • _secure_session_id: unique token, sessional, stores session information for the checkout process
  • Google analytics (multiple cookies): PREF, persistent for a very short period, set by Google and tracks who visits the store and from where. More information on Google Analytics data collect on Google's website.
  • ajs_anonymous_id, ajs_group_id, ajs_user_id: collect information about how visitors use the website, persistent for 1 year
  • _orig_refferrer: sessional, helps us find out where our visitors have come from (referrer).
  • unitSystem: retains a value that keep your selected metric system set even when you leave the site. One week.
  • currency: retains a value that keeps your selected currency set even when you leave the site. One year.
  • disclaimer_japan : for customer in japan, retains a value that tells us if you did click on the disclaimer message about our japanese website.
  • disclaimer_tools : retains a value that tells us if you did click on the disclaimer message about how to use the tools menu.
  • disclaimer_cookies : retains a value that tells us if you did click on the disclaimer message displayed on the website at your first visit (yes, it is ironic. We use a cookie to remember that you did consent to the use of cookies).

Section 8 - GDPR compliance (European users)

SeidoShop.com has always been compliant with the GDPR laws, even before the first mention of the law.
With only one exception, the cookie disclaimer, as we believe that a cookie disclaimer would only distrupt the navigation to serve an information that is identical for almost all websites on the internet.

Section 9 - Age of consent

By using this site, you imply that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Section 10 - Changes to this privacy policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Question and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, you can contact us through our contact form.

Last update: May 18, 2018.

Subscribe to our mailing list

1~2 emails a month. We never share your data with anyone!